Regularly asked questions

    You are to call or visit the office. Identification will be required at the point of application

    Normally no.

    Application fee: This is payable when you apply for a property and must be received IN FULL to secure the house. Fees are £200 each, £175 if currently a Star Tenant. (Inclusive of VAT)

    Deposit: Normally £600 per student payable when you sign the Tenancy Agreement. Rent: To be paid when the Tenancy starts. If overseas students, rent is due in full for the whole year.

    Requirements of Rental payments: first month’s rent due on 30th June 2019, then from the commencement of the second month of tenancy. If the tenant is from overseas, the rent is due in full in advance.

    Rent for the whole year is due up front at the commencement unless a UK based guarantor can be supplied.

    Monthly or termly, unless overseas students where rent is payable upfront.

    Mainly no.

    Tenants should ask to see a copy of the Inventory. If you are at the property and the current Tenants are home, ask them. Usually the following items are included:-

    Bedrooms: - Bed, wardrobe, chest of drawers, desk, chair.

    Living Areas: - Sofas

    Kitchen: - Cooker, washing machine, fridge/freezer.

    Tenants should ask to see a copy of the Inventory. If you are at the property and the current Tenants are home, ask them. Usually the following items are included:-

    Bedrooms: - Bed, wardrobe, chest of drawers, desk, chair.

    Living Areas: - Sofas

    Kitchen: - Cooker, washing machine, fridge/freezer.

    Normally you can obtain 2 x permits from Devon County Council. Some streets are exempt from this and no permits will be available. We recommend contacting DCC directly for confirmation.

    Normally 11 months.

    Managed: You will deal with Star Students throughout your Tenancy. 24 hours, 7 days a week contact is available and your damage deposit will be registered with The Tenancy Deposit Scheme (TDS)

    Tenant Find: Deal with Star Students until the day you move in then the landlord will be the point of contact with the Tenants. The landlord will register the damage deposit.

    Normal amount payable is £600 per person.

    Yes before the Tenancy commences.

    No. We will place the furniture in the best location at the commencement of the Tenancy.

    At the commencement of the Tenancy by one person. All rent must be paid before the keys can be collected.